The Recall Desk
HighNHTSA·23V890000·Announced 2023-12-22

Volvo Bus 9700 Recall for Insufficient Threshold Warning System Beacon Brightness

Volvo Bus is recalling 2013-2021 9700 buses because the red beacon on the wheelchair lift may not be bright enough, increasing injury risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a safety defect that increases the risk of injury to wheelchair lift users, but the source text does not report any actual injuries or fatalities, fitting the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Volvo Bus Corporation is recalling certain 2013-2021 Volvo Bus 9700 vehicles. The recall involves 193 units where the red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. This defect causes the vehicles to fail to comply with Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

Beacons that do not provide proper illumination may be less visible to wheelchair lift users, which increases the risk of injury. No specific injuries or deaths are reported in the source text.

Volvo Bus will replace the red beacons free of charge. Owner letters were mailed on September 16, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2043 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
VOLVO BUS 9700
Brand
VOLVO BUS
Manufacturer
Volvo Bus Corporation
Category
Vehicle — Bus
Hazard
Affected units
193

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • 9700

Distribution

Distributed nationwide across the United States.

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