The Recall Desk
SevereNHTSA·23V668000·Announced 2023-10-03

Volvo Bus Recalls 2023 9700 Models Due to Power Cable Fire Risk

Volvo Bus is recalling 2023 9700 vehicles because power cable fasteners may not be tightened securely, which can cause overheating and increase the risk of a fire.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a defect that can cause overheating and increase the risk of a fire, which aligns with the rubric criterion for significant injury or property damage reports.

Plain-English summary

Volvo Bus Corporation is recalling certain 2023 Volvo 9700 vehicles. The recall addresses an issue where the fasteners that secure the power cable connections may not have been tightened securely.

Unsecured power cables can overheat, which increases the risk of a fire. This defect is associated with the electrical system of the affected vehicles.

Owners should contact Volvo Bus customer service at 1-866-870-2046 to schedule a repair. Prevost will inspect and tighten the power cable fasteners, as necessary, free of charge. Owner notification letters were mailed on November 21, 2023. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
VOLVO BUS 9700
Brand
VOLVO BUS
Manufacturer
Volvo Bus Corporation
Category
Vehicle — Commercial Bus
Hazard
Affected units
19

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • 9700

Distribution

Distributed nationwide across the United States.

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