Volvo Bus Recalls 2023-2025 9700 Models Due to Fire Suppression Defect
Volvo Bus is recalling 2023-2025 9700 buses because metallic debris in fire suppression connectors may cause engine shutdowns and false alarms.
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect where an unexpected engine shutdown increases the risk of a crash and potential passenger injury during evacuation.
Plain-English summary
Volvo Bus Corporation is recalling certain 2023-2025 Volvo 9700 buses. The recall addresses a defect in the Automatic Fire Suppression System (AFSS) where metallic debris within the electrical connectors may cause a short circuit. This issue can result in a false warning to the driver, an unexpected engine shutdown, and the release of chemical fire extinguishing agent in the engine compartment.
An unexpected engine shutdown increases the risk of a crash. Additionally, a disabled coach bus may require an evacuation procedure in an uncontrolled traffic situation, which increases the risk of injury to passengers.
Prevost will inspect and remove any metallic debris from the AFSS connectors, if necessary, free of charge. Owner notification letters were mailed on August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-85.
The recalled product
- Product
- VOLVO BUS 9700
- Brand
- VOLVO BUS
- Manufacturer
- Volvo Bus Corporation
- Category
- Vehicle — Commercial Bus
- Affected units
- 165
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- 9700
Distribution
Distributed nationwide across the United States.
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