The Recall Desk
HighNHTSA·19V119000·Announced 2019-02-21

Volvo Bus Recalls 2015-2018 9700 Motorcoaches Due to Fire Suppression Defect

Volvo Bus is recalling 2015-2018 9700 motorcoaches because the fire extinguisher actuator may fail to discharge the suppression agent, increasing injury risk during a fire.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a safety-critical system (fire suppression) where failure increases the risk of injury in a fire, but the source text does not report any actual injuries or deaths, fitting the 'High' criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Volvo Bus Corporation is recalling certain 2015-2018 9700 motorcoaches equipped with specific fire suppression systems. The recall involves 316 vehicles. The defect is that the actuator of the fire extinguisher system may not function properly, which prevents the fire extinguisher from discharging the fire suppression agent.

If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire. The source text does not report any specific injuries or deaths associated with this defect.

Volvo Bus will notify owners, and the fire suppression system manufacturer will inspect the systems, replacing them as necessary, free of charge. The recall began April 15, 2019. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR19-83. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
VOLVO BUS 9700
Brand
VOLVO BUS
Manufacturer
Volvo Bus Corporation
Category
Vehicle — Motorcoach
Hazard
Affected units
316

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • 9700

Distribution

Distributed nationwide across the United States.

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