The Recall Desk
SevereNHTSA·16V836000·Announced 2016-11-18

Volvo Bus Recalls 9700 Models Due to Engine Stall Risk

Volvo Bus is recalling 2008-2017 9700 buses because an undersized power feed relay may fail, causing the engine to stall and increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (electrical system) where an unexpected engine shutdown increases the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Volvo Bus Corporation is recalling certain model year 2008-2017 9700 buses manufactured between January 7, 2008, and August 25, 2016. The recall affects 583 vehicles equipped with a power feed relay for the engine and transmission that may be undersized for the application.

The undersized relay may fail, causing the engine to stall unexpectedly. This unexpected engine shutdown increases the risk of a crash. No specific injuries or fatalities are reported in the source text.

Volvo Bus will notify owners, and dealers will replace the existing relay with a larger, more robust relay free of charge. The recall began on December 20, 2016. Owners may contact Volvo Bus customer service at 1-877-773-8678 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
VOLVO BUS 9700
Brand
VOLVO BUS
Manufacturer
Volvo Bus Corporation
Category
Vehicle — Bus
Hazard
Affected units
583

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • 9700

Distribution

Distributed nationwide across the United States.

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