The Recall Desk
SevereNHTSA·24V083000·Announced 2024-02-08

Volvo Bus 9700 Recalled for Potential Steering Link Rod Detachment

Volvo Bus is recalling 2024 9700 vehicles because a loose nut may allow the steering link rod to detach, risking loss of steering control.

NHTSA safety advisory

Do not drive this vehicle

NHTSA advises owners to stop driving this vehicle until the recall repair has been completed.

This is the agency’s own advisory, not our assessment. Contact the manufacturer or a dealer, and see the official NHTSA notice for the current guidance.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect in the steering system that can cause loss of control and increase the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Volvo Bus Corporation is recalling certain 2024 Volvo 9700 vehicles. The recall addresses a defect where the castellated nut securing the steering gear link rod to the steering arm may be loose. This looseness can allow the link rod to detach from the steering arm.

A detached link rod can cause a loss of steering control, which increases the risk of a crash. Owners are advised not to drive their vehicle until the repair has been performed.

To correct the issue, Prevost will inspect and tighten the castellated nuts and install new cotter pins as necessary, free of charge. Owner notification letters were mailed on February 22, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2046 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
VOLVO BUS 9700
Brand
VOLVO BUS
Manufacturer
Volvo Bus Corporation
Category
Vehicle — Steering System
Hazard
Affected units
8

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • 9700

Distribution

Distributed nationwide across the United States.

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