The Recall Desk
SevereNHTSA·22V917000·Announced 2022-12-12

Volvo Bus 9700 Recalled for GPS Installation Defect

Volvo Bus is recalling 2022 9700 buses because incorrectly installed GPS devices may cause accelerator sensor malfunction and loss of drive power.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (accelerator sensor malfunction) that can lead to loss of drive power and increased crash risk, meeting the criteria for a Severe rating.

Plain-English summary

Volvo Bus Corporation is recalling certain 2022 Volvo Bus 9700 vehicles. The recall addresses a defect where Global Positioning System (GPS) devices may have been installed incorrectly.

This incorrect installation can cause an accelerator pedal sensor malfunction, leading to an unexpected loss of drive power. A loss of drive power increases the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, which increases the risk of injury to passengers.

Owners will be notified by mail, with letters expected to be mailed on January 31, 2023. Owners may contact Volvo Bus customer service at 1-866-870-2046 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236. Prevost will inspect and reinstall the GPS devices, if necessary, free of charge.

The recalled product

Product
VOLVO BUS 9700
Brand
VOLVO BUS
Manufacturer
Volvo Bus Corporation
Category
Vehicle — Bus
Hazard
Affected units
20

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • 9700

Distribution

Distributed nationwide across the United States.

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