The Recall Desk
SevereNHTSA·17V173000·Announced 2017-03-14

Volvo Bus Recalls 2016-2017 9700 Models for Engine Stall Risk

Volvo Bus is recalling 2016-2017 9700 transit buses because a ground cable may be improperly installed, causing the engine to stall unexpectedly.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (electrical system) where an unexpected engine shutdown increases the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Volvo Bus Corporation is recalling certain 2016-2017 Volvo 9700 transit buses equipped with the I-Start feature. The recall addresses a defect in the electrical system where a ground cable may have been improperly installed, resulting in inadequate electrical contact.

This poor contact may cause the power feed relay to fail, leading to an unexpected engine shutdown. An unexpected engine shutdown increases the risk of a crash. The affected vehicles were previously remedied for a similar issue under recall 16V836, but this recall requires additional repairs to ensure the power feed relay will not fail.

Volvo Bus will notify owners, and dealers will inspect the vehicles and correct the ground wire installation, as necessary, free of charge. The recall began on May 4, 2017. Owners may contact Volvo Bus customer service at 1-877-773-8678. Volvo Bus' number for this recall is SR17-80.

The recalled product

Product
VOLVO BUS 9700
Brand
VOLVO BUS
Affected units
70

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • 9700

Distribution

Distributed nationwide across the United States.

Same manufacturer · Volvo Bus Corporation

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