The Recall Desk
HighNHTSA·20V597000·Announced 2020-09-29

Volvo Bus 9700 Recall: Starter Disabling Switch May Fail to Prevent Engine Start

Volvo Bus is recalling 2020 9700 buses because the engine may start while the starter disabling switch is activated, posing an injury risk to service technicians.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury to service technicians is possible but not yet reported, fitting the 'High' severity criteria for risk-of-harm products without reported injury.

Plain-English summary

Volvo Bus Corporation is recalling certain 2020 Volvo Bus 9700 vehicles. The recall addresses a defect where the driver may be able to start the bus even if the starter disabling switch in the engine compartment has been activated, such as during servicing.

An engine that can be started while being worked on increases the risk of injury to the service technician. No specific injuries or fatalities are reported in the source text.

Volvo Bus will notify owners and provide a service document describing how to connect and upload new engine software free of charge. The recall began on November 6, 2020. Owners may contact Volvo Bus customer service at 1-800-463-7738 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
VOLVO BUS 9700
Brand
VOLVO BUS
Affected units
10

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • 9700

Distribution

Distributed nationwide across the United States.

Same manufacturer · Volvo Bus Corporation

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