The Recall Desk
HighNHTSA·19V309000·Announced 2019-04-18

2019 Mercedes-Benz Sprinter Recalled for High-Beam Software Error

Daimler Vans USA is recalling 2019 Mercedes-Benz Sprinter vans because a software error may prevent drivers from turning off high beams, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where the defect increases the risk of a crash, but no specific injuries or fatalities are reported in the source text.

Plain-English summary

Daimler Vans USA, LLC is recalling certain 2019 Mercedes-Benz Sprinter (Platform 907) vehicles equipped with high-beam assist. The affected vehicles include the 2019 Freightliner Sprinter 2500 and 3500, as well as the 2019 Mercedes-Benz Sprinter 2500 and 3500.

A software error in the control unit may prevent the driver from being able to switch off the high beams when intended. Being unable to turn off the high beams may result in oncoming traffic being blinded by the vehicle's lights, increasing the risk of a crash.

Daimler Vans USA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software free of charge. The recall began on June 14, 2019. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FREIGHTLINER, MERCEDES-BENZ SPRINTER 2500, SPRINTER 3500
Brand
FREIGHTLINER
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Commercial Van
Hazard
Affected units
1,517

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • SPRINTER 2500
  • SPRINTER 3500

Distribution

Distributed nationwide across the United States.

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