The Recall Desk
Our severity:SevereNHTSA·25V609000·Announced 2025-09-12

Mercedes-Benz Recalls 2024 Sprinter Vans for Frame Reinforcement Defect

Daimler Vans USA is recalling 2024 Mercedes-Benz Sprinter 2500 and 3500 vehicles because longitudinal frame members may not be reinforced properly, potentially reducing crash performance.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (frame members) that may reduce crash performance and increase the risk of injury, which aligns with the 'Severe' criteria for structural defects.

Plain-English summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The recall addresses a defect where the longitudinal frame members may not be reinforced properly.

Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury. No specific injuries or fatalities have been reported in the source text.

Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.

The recalled product

Product
MERCEDES-BENZ SPRINTER 2500, SPRINTER 3500
Brand
MERCEDES-BENZ
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Commercial Van
Hazard
Affected units
4

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • SPRINTER 2500
  • SPRINTER 3500

Distribution

Distributed nationwide across the United States.

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