The Recall Desk
HighNHTSA·18V113000·Announced 2018-02-15

Mercedes-Benz Recalls Sprinter Vans Due to Incorrect Weight Labels

Daimler Vans USA is recalling 2016-2017 Mercedes-Benz Sprinter 2500 and 3500 vans with folding seats because the unloaded vehicle weight label may be incorrect, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall addresses a risk-of-harm product defect (increased crash risk due to weight mislabeling) where no specific injuries or fatalities have been reported in the source text, fitting the 'High' severity criteria.

Plain-English summary

Daimler Vans USA, LLC is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. This recall affects vehicles equipped with folding seats (sales code S20). The issue involves the unloaded vehicle weight (UVW) label on these incomplete vehicles, which may be incorrect.

An incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed. A vehicle that exceeds its maximum weight has an increased risk of a crash.

The recall began on April 3, 2018. Daimler Vans USA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ SPRINTER 3500, SPRINTER 2500
Brand
MERCEDES-BENZ
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Commercial Van
Hazard
Affected units
17

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • SPRINTER 3500
  • SPRINTER 2500

Distribution

Distributed nationwide across the United States.

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Same brand · MERCEDES-BENZ

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Same hazard · crash risk

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