The Recall Desk
HighNHTSA·17V650000·Announced 2017-10-16

Mercedes-Benz Recalls 2016 Sprinter Vehicles for Incorrect Load Capacity Label

Daimler Vans USA is recalling 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles because the B-pillar label may state a higher maximum load capacity than the vehicle is designed for.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where an incorrect label could lead to overloading and a crash, but no injuries or fatalities have been reported in the source text.

Plain-English summary

Daimler Vans USA, LLC is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The recall addresses a defect where the label on the B-pillar may state a higher maximum vehicle load capacity than the vehicle is actually designed to handle. This issue causes the vehicles to fail to comply with the requirements of 49 CFR Part 567, "Certification."

If the load capacity information on the label is incorrect, the vehicle may be overloaded, which increases the risk of a crash. The recall began on December 15, 2017.

Daimler Vans USA will notify owners, and dealers will check the label and replace it if necessary, free of charge. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ SPRINTER 3500, SPRINTER 2500
Brand
MERCEDES-BENZ
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Commercial Van
Hazard
Affected units
2

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • SPRINTER 3500
  • SPRINTER 2500

Distribution

Distributed nationwide across the United States.

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Same hazard · mis labeling

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