Mercedes-Benz Recalls Sprinter 2500 Vehicles Due to Frame Defect
Daimler Vans USA is recalling 2023-2024 Mercedes-Benz Sprinter 2500 vehicles because a frame member may not be reinforced properly, reducing third-row seat structural integrity.
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect (frame member) that may fail to protect occupants in a crash, meeting the rubric criteria for a Severe rating.
Plain-English summary
Daimler Vans USA, LLC is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The recall involves 366 vehicles where the right longitudinal frame member may not be reinforced properly. This defect decreases the structural integrity of the third-row seats.
Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash. No specific injuries or fatalities are reported in the source text.
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
The recalled product
- Product
- MERCEDES-BENZ SPRINTER 2500
- Brand
- MERCEDES-BENZ
- Manufacturer
- Daimler Vans USA, LLC
- Category
- Vehicle — Passenger Van
- Affected units
- 366
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- SPRINTER 2500
Distribution
Distributed nationwide across the United States.
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