Mercedes-Benz Recalls 2023 Sprinter Vans for Suspension Bolt Issue
Daimler Vans USA is recalling 2023 Mercedes-Benz Sprinter vans because a front suspension bolt may not be secured properly, which can cause a loss of steering control.
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect (suspension bolt) that can result in a loss of steering control and increase the risk of a crash, meeting the criteria for a Severe rating.
Plain-English summary
Daimler Vans USA, LLC is recalling certain 2023 Mercedes-Benz Sprinter 1500, 2500, 3500, and 4500 vehicles. The recall addresses a defect where the front left suspension strut bolt may not be secured properly. This issue can result in a loss of steering control, which increases the risk of a crash.
Owners of affected vehicles should contact their dealer to have the front left suspension strut bolt connection inspected and the body contact surface repaired as necessary. This service will be performed free of charge. Owner notification letters were mailed on January 31, 2024.
Owners may also contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236. DVUSA's number for this recall is VS3FEDDOR.
The recalled product
- Product
- MERCEDES-BENZ SPRINTER 4500, SPRINTER 2500, SPRINTER 3500, SPRINTER 1500
- Brand
- MERCEDES-BENZ
- Manufacturer
- Daimler Vans USA, LLC
- Category
- Vehicle — Commercial Van
- Affected units
- 33
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (4)
- SPRINTER 4500
- SPRINTER 2500
- SPRINTER 3500
- SPRINTER 1500
Distribution
Distributed nationwide across the United States.
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