Mercedes-Benz Sprinter Recall for Steering Spindle Bearing Screw Defect
Daimler Vans USA is recalling 2019 Mercedes-Benz and Freightliner Sprinter vans because steering spindle screws may loosen, increasing crash risk.
What this means for you
Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect in the steering system that could lead to loss of control and a crash, meeting the criteria for a Severe rating.
Plain-English summary
Daimler Vans USA, LLC is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The affected models include the Sprinter 1500, 2500, 3500, and 4500. The recall involves approximately 8,595 vehicles.
The defect involves screws that secure the intermediate bearing of the steering spindle, which may not have been properly tightened. If these screws loosen and detach, the driver may have difficulty steering the vehicle, which increases the risk of a crash.
Dealers will replace and properly tighten the steering spindle intermediate bearing screws free of charge. The recall began on April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- MERCEDES-BENZ, FREIGHTLINER SPRINTER 1500, SPRINTER 2500, SPRINTER 4500, SPRINTER 3500
- Brand
- MERCEDES-BENZ
- Manufacturer
- Daimler Vans USA, LLC
- Category
- Vehicle — Steering System
- Affected units
- 8,595
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (4)
- SPRINTER 1500
- SPRINTER 2500
- SPRINTER 4500
- SPRINTER 3500
Distribution
Distributed nationwide across the United States.
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