The Recall Desk
HighNHTSA·20V110000·Announced 2020-02-25

2019 Mercedes-Benz Sprinter Recall for Missing Steering Column Cover

Daimler Vans USA is recalling 2019 Mercedes-Benz and Freightliner Sprinter vans because the steering column casing cover may be missing, potentially allowing debris to interfere with steering.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall addresses a structural vehicle defect that increases the risk of a crash, but the source text does not report any deaths or serious injuries, placing it in the High severity category.

Plain-English summary

Daimler Vans USA, LLC is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The recall involves the steering column casing cover, which may not have been installed during manufacturing. This defect leaves the steering column area exposed.

If small vehicle components, such as nuts and screws, enter the exposed steering column area, they can affect steering operation. This interference increases the risk of a crash. The affected vehicles include 2019 model year Mercedes-Benz Sprinter 1500, 2500, 3500, and 4500, as well as Freightliner Sprinter 1500, 2500, 3500, and 4500.

Daimler Vans USA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall was expected to begin on April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FREIGHTLINER, MERCEDES-BENZ SPRINTER 2500, SPRINTER 1500, SPRINTER 3500, SPRINTER 4500
Brand
FREIGHTLINER
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Steering System
Hazard
Affected units
25

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • SPRINTER 2500
  • SPRINTER 1500
  • SPRINTER 3500
  • SPRINTER 4500

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · FREIGHTLINER

Same manufacturer · Daimler Vans USA, LLC

See all →

Same hazard · steering failure

See all →