The Recall Desk
Our severity:SevereNHTSA·19V716000·Announced 2019-10-08

2019 Mercedes-Benz and Freightliner Sprinter Door Component Recall

Daimler Vans USA is recalling 2019 Mercedes-Benz and Freightliner Sprinter vans because an incorrectly installed door component may make doors harder to open after a severe frontal crash.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (door component) that increases the risk of injury in a severe frontal accident, meeting the criteria for a Severe rating.

Plain-English summary

Daimler Vans USA, LLC is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. The affected models include the Sprinter 1500, 2500, 3500, and 4500. The recall addresses a potential defect in the installation of the abutting wedge, a component attached to the door jamb designed to facilitate door opening after a severe frontal impact.

In the affected vehicles, the abutting wedge may have been installed incorrectly. If a vehicle with this defect is involved in a severe frontal accident, a greater force may be necessary to open the doors, which increases the risk of injury. No specific number of affected units is provided in the source text.

Daimler Vans USA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it as necessary, free of charge. The recall began on February 10, 2020, following an interim notification issued to owners on November 22, 2019. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ, FREIGHTLINER SPRINTER 2500, SPRINTER 4500, SPRINTER 3500, SPRINTER 1500
Brand
MERCEDES-BENZ
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Commercial Van
Hazard
Affected units
153

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • SPRINTER 2500
  • SPRINTER 4500
  • SPRINTER 3500
  • SPRINTER 1500

Distribution

Distributed nationwide across the United States.

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