The Recall Desk
SevereNHTSA·15V082000·Announced 2015-02-10

Mercedes-Benz Recalls 2015 Sprinter 2500 and 3500 for Door Defect

Mercedes-Benz is recalling 2015 Sprinter 2500 and 3500 vans because an incorrectly installed door component may make doors harder to open after a severe frontal crash.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (door mechanism) that increases the risk of injury in a severe frontal accident, meeting the criteria for a Severe rating.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain model year 2015 Sprinter 2500 and 3500 vehicles manufactured between July 1, 2014, and October 14, 2014. The recall involves a total of 5,586 vehicles.

The defect involves the abutting wedge, a component attached to the door jamb designed to make opening the door easier after a severe frontal impact. In the affected vehicles, this component may have been installed incorrectly. If a vehicle with this defect is involved in a severe frontal accident, a greater force may be necessary to open the doors, which increases the risk of injury.

Sprinter will notify owners, and dealers will check the installation of the abutting wedge and correct it as necessary, free of charge. The recall began in March 2015. Owners may contact Sprinter customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES BENZ SPRINTER 3500, SPRINTER 2500
Brand
MERCEDES BENZ
Affected units
5,586

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • SPRINTER 3500
  • SPRINTER 2500

Distribution

Distributed nationwide across the United States.