Mercedes-Benz Recalls 2015 Sprinter 2500 and 3500 for Door Defect
Mercedes-Benz is recalling 2015 Sprinter 2500 and 3500 vans because an incorrectly installed door component may make doors harder to open after a severe frontal crash.
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect (door mechanism) that increases the risk of injury in a severe frontal accident, meeting the criteria for a Severe rating.
Plain-English summary
Mercedes-Benz USA, LLC is recalling certain model year 2015 Sprinter 2500 and 3500 vehicles manufactured between July 1, 2014, and October 14, 2014. The recall involves a total of 5,586 vehicles.
The defect involves the abutting wedge, a component attached to the door jamb designed to make opening the door easier after a severe frontal impact. In the affected vehicles, this component may have been installed incorrectly. If a vehicle with this defect is involved in a severe frontal accident, a greater force may be necessary to open the doors, which increases the risk of injury.
Sprinter will notify owners, and dealers will check the installation of the abutting wedge and correct it as necessary, free of charge. The recall began in March 2015. Owners may contact Sprinter customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- MERCEDES BENZ SPRINTER 3500, SPRINTER 2500
- Brand
- MERCEDES BENZ
- Manufacturer
- Mercedes-Benz USA, LLC - DBA Sprinter
- Category
- Vehicle — Commercial Van
- Affected units
- 5,586
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (2)
- SPRINTER 3500
- SPRINTER 2500
Distribution
Distributed nationwide across the United States.
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