The Recall Desk
HighNHTSA·14V764000·Announced 2014-12-01

Mercedes-Benz Recalls 2014-2015 Sprinter Vehicles Due to Oil Leak Fire Risk

Mercedes-Benz is recalling 2014-2015 Sprinter 2500 and 3500 vans because oil may leak from the chain tensioner gasket, posing a fire and road hazard risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk of fire and crash due to oil leakage, which fits the 'High' severity criterion for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain model year 2014-2015 Sprinter 2500 and Sprinter 3500 vehicles. The affected vehicles were manufactured between February 28, 2014, and November 21, 2014. The recall involves a defect in the engine where oil may leak from around the chain tensioner gasket area.

The leaking oil may drip onto a hot engine surface, which increases the risk of a fire. Additionally, the leaking oil may create a road hazard for other vehicles, increasing the risk of a crash. No specific number of affected units is provided in the source text, but the recall covers the specified model years and manufacturing dates.

Mercedes will notify owners, and dealers will replace the chain tensioner gasket free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236 for more information.

The recalled product

Product
MERCEDES BENZ, MERCEDES-BENZ SPRINTER 2500, SPRINTER 3500
Brand
MERCEDES BENZ
Hazard
Affected units
8,279

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • SPRINTER 2500
  • SPRINTER 3500

Distribution

Distributed nationwide across the United States.