Mercedes-Benz Recalls Vehicles Due to Sunroof Detachment Risk
Mercedes-Benz is recalling 33,456 vehicles because the glass sunroof panel may not be properly secured and can detach, creating a road hazard.
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect (sunroof detachment) that creates a road hazard and increases the risk of a crash, meeting the criteria for a Severe rating.
Plain-English summary
Mercedes-Benz USA, LLC is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. The recall affects 33,456 units, including specific models such as the AMG CLS63, AMG E63, E350, and AMG C55, among others. The defect involves the glass sunroof panel, which may not be properly secured and can detach from the vehicle.
A detached sunroof panel can become a road hazard, increasing the risk of a crash. This recall is an expansion of previous NHTSA recall number 22V-954. Owner notification letters were mailed on January 10, 2025.
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- MERCEDES BENZ, MERCEDES-BENZ E500, CLK500, CLK350, CLK320
- Brand
- MERCEDES BENZ
- Manufacturer
- Mercedes-Benz USA, LLC
- Category
- Vehicle — Sunroof
- Hazard
- Affected units
- 33,456
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (23)
- E500
- CLK500
- CLK350
- CLK320
- C320
- C280
- C240
- CLS550
- E320
- C350
- CLS500
- C230
- AMG E53
- E550
- CLK550
- AMG CLS55
- E350
- AMG E55
- AMG E63
- AMG CLS63
- AMG C55
- AMG CLK55
- AMG C32
Distribution
Distributed nationwide across the United States.
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