The Recall Desk
SevereNHTSA·24V874000·Announced 2024-11-19

Mercedes-Benz Recalls Vehicles Due to Sunroof Detachment Risk

Mercedes-Benz is recalling 33,456 vehicles because the glass sunroof panel may not be properly secured and can detach, creating a road hazard.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (sunroof detachment) that creates a road hazard and increases the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. The recall affects 33,456 units, including specific models such as the AMG CLS63, AMG E63, E350, and AMG C55, among others. The defect involves the glass sunroof panel, which may not be properly secured and can detach from the vehicle.

A detached sunroof panel can become a road hazard, increasing the risk of a crash. This recall is an expansion of previous NHTSA recall number 22V-954. Owner notification letters were mailed on January 10, 2025.

Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES BENZ, MERCEDES-BENZ E320, E500, E550, AMG E53
Brand
MERCEDES BENZ
Manufacturer
Mercedes-Benz USA, LLC
Category
Vehicle — Sunroof
Hazard
Affected units
33,456

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (23)

  • E320
  • E500
  • E550
  • AMG E53
  • CLS550
  • CLK550
  • CLK500
  • CLK350
  • C350
  • C320
  • C230
  • C240
  • AMG CLS55
  • E350
  • AMG E55
  • AMG E63
  • AMG CLS63
  • AMG C55
  • AMG CLK55
  • AMG C32
  • CLK320
  • C280
  • CLS500

Distribution

Distributed nationwide across the United States.

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