The Recall Desk
Our severity:SevereNHTSA·22V954000·Announced 2022-12-23

Mercedes-Benz Recalls Vehicles Due to Sunroof Panel Detachment Risk

Mercedes-Benz is recalling 2001-2011 C, CLK, E, and CLS class vehicles because the glass sunroof panel may detach, creating a road hazard.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect where a component may detach and cause a crash, which aligns with the rubric criteria for a score of 4.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. The recall involves the sun/moon roof assembly where the glass sunroof panel may not be properly secured. If the panel detaches, it may become a road hazard, increasing the risk of a crash.

Affected vehicles include specific model years of the C-Class (C230, C240, C280, C320, C350), CLK (CLK320, CLK350, CLK500, CLK550), E-Class (E320, E350, E500, E550, AMG E55, AMG E63), and CLS (CLS550, AMG CLS55, AMG CLS63). This recall expands NHTSA recall number 19V-918.

Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed on February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ, MERCEDES BENZ AMG E63, CLK500, CLS550, E550
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC
Category
Vehicle — Sunroof Assembly
Hazard
Affected units
131,653

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (21)

  • AMG E63
  • CLK500
  • CLS550
  • E550
  • E500
  • E320
  • CLK350
  • CLK320
  • C320
  • C240
  • C350
  • C280
  • C230
  • CLK550
  • AMG CLS55
  • E350
  • AMG E55
  • AMG CLS63
  • AMG C55
  • AMG CLK55
  • AMG C32

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · MERCEDES-BENZ

Same manufacturer · Mercedes-Benz USA, LLC

See all →

Same hazard · road hazard

See all →

Similar recalls