The Recall Desk
Our severity:HighNHTSA·14V762000·Announced 2014-12-01

Mercedes-Benz Recalls 2014-2015 Models Due to Oil Leak Fire Risk

Mercedes-Benz is recalling 4,871 vehicles because oil may leak from the chain tensioner gasket, posing a fire and road hazard risk.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fire and crash risk) where injury has not yet been reported, fitting the High severity criteria.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain model year 2014-2015 E250 BlueTec, E250 BlueTec 4Matic, GLK250 4Matic BlueTec, and 2015 ML250 4Matic BlueTec vehicles. The affected vehicles were manufactured between February 28, 2014, and November 10, 2014. A total of 4,871 vehicles are included in this recall.

In the affected vehicles, oil may leak from around the chain tensioner gasket area. Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.

Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2014120002. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
MERCEDES-BENZ GLK250, ML250, E250
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Engine and Cooling
Hazard
Affected units
4,871

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • GLK250
  • ML250
  • E250

Distribution

Distributed nationwide across the United States.

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