The Recall Desk
SevereNHTSA·17V592000·Announced 2017-09-22

Mercedes-Benz Recalls 2016 Sprinter Vans for Driveshaft Fire Risk

Daimler Vans USA is recalling 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles because a missing driveshaft catch strap could allow the driveshaft to strike the fuel tank, creating a fire risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (missing driveshaft catch strap) that poses a risk of fire, which aligns with the rubric criteria for a Severe (4) rating.

Plain-English summary

Daimler Vans USA, LLC is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap. This missing component allows a loose driveshaft to strike the fuel tank.

A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, which increases the risk of a fire. Daimler issued an interim notification to owners on November 17, 2017, and the recall began on December 21, 2017.

Dealers will install the missing catch strap for the driveshaft free of charge. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ SPRINTER 2500, SPRINTER 3500
Brand
MERCEDES-BENZ
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Commercial Van
Hazard
Affected units
109

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • SPRINTER 2500
  • SPRINTER 3500

Distribution

Distributed nationwide across the United States.

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Same hazard · fire

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