The Recall Desk
Our severity:SevereNHTSA·21V779000·Announced 2021-10-06

Mercedes-Benz Recalls 2021 Sprinter Vans for Electrical Fire Risk

Daimler Vans USA is recalling 2021 Mercedes-Benz Sprinter vans because a cable duct defect may cause an electrical short, increasing the risk of a fire.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (wiring harness chafing) that explicitly increases the risk of a fire, which aligns with the rubric criteria for a Severe (4) rating.

Plain-English summary

Daimler Vans USA, LLC is recalling certain 2021 Mercedes-Benz Sprinter 1500, 2500, 3500, and 4500 vehicles. The recall addresses a defect where a cable duct may drop out of place due to unlatched engagement hooks inside the battery case.

This displacement may cause the starter-generator wiring harness to chafe against the transmission carrier, potentially resulting in an electrical short-circuit. An electrical short can increase the risk of a fire.

Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Brand
MERCEDES-BENZ
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Commercial Van
Hazard
Affected units
38

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • SPRINTER 1500
  • SPRINTER 2500
  • SPRINTER 3500
  • SPRINTER 4500

Distribution

Distributed nationwide across the United States.

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