The Recall Desk
HighNHTSA·21V153000·Announced 2021-03-10

Mercedes-Benz Sprinter Recalled for Sliding Door Lock Defect

Daimler Vans USA is recalling 2019-2020 Mercedes-Benz Sprinter vans with optional electric sliding doors because the auxiliary lock may be the incorrect type, potentially increasing injury risk in a crash.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural vehicle defect (door lock) that increases the risk of injury to occupants in a crash, but the source text does not report any actual injuries or fatalities, fitting the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Daimler Vans USA, LLC is recalling certain 2019-2020 Mercedes-Benz Sprinter 1500, 2500, 3500, and 4500 vehicles equipped with an optional electric sliding door. The recall addresses a defect where the auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

In the event of a crash, the sliding door could dislocate more than intended, which increases the risk of injury to vehicle occupants. The source text does not report any specific injuries or fatalities associated with this defect.

Dealers will convert the sliding door from electric to manual function free of charge. Owner notification letters were mailed on January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ SPRINTER 1500, SPRINTER 2500, SPRINTER 4500, SPRINTER 3500
Brand
MERCEDES-BENZ
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Commercial Van
Hazard
Affected units
56

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • SPRINTER 1500
  • SPRINTER 2500
  • SPRINTER 4500
  • SPRINTER 3500

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · MERCEDES-BENZ

Same manufacturer · Daimler Vans USA, LLC

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