The Recall Desk
HighNHTSA·21V972000·Announced 2021-12-15

Daimler Recalls 2019-2020 Sprinter Vehicles Due to Park Lock Software Error

Daimler Vans USA is recalling 2019-2020 Mercedes-Benz and Freightliner Sprinter vans because a software error may allow the vehicle to move while in Park.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where unintentional vehicle movement can increase the risk of a crash, but no injuries or fatalities are reported in the source text.

Plain-English summary

Daimler Vans USA, LLC is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The recall involves a software error in the park lock system that may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.

This defect affects 48,400 vehicles, including the Sprinter 1500, 2500, 3500, and 4500 models. Unintentional vehicle movement can increase the risk of a crash.

Dealers will update the electronic stability program control unit software free of charge. Owner notification letters were mailed on February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FREIGHTLINER, MERCEDES-BENZ SPRINTER 3500, SPRINTER 2500, SPRINTER 1500, SPRINTER 4500
Brand
FREIGHTLINER
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Commercial Van
Hazard
Affected units
48,400

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • SPRINTER 3500
  • SPRINTER 2500
  • SPRINTER 1500
  • SPRINTER 4500

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · FREIGHTLINER

Same manufacturer · Daimler Vans USA, LLC

See all →

Same hazard · unintended movement

See all →