Daimler Vans Recalls 2019 Sprinter Vehicles Due to Tire Installation Error

Plain-English summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with winter tires. The recall addresses a defect where the tires may not have been correctly installed, which can result in reduced traction in wet or snowy conditions.

A reduction in traction may result in a loss of vehicle control, increasing the risk of a crash. The affected vehicles include 2019 model year Freightliner Sprinter 1500, 2500, 3500, and 4500, as well as 2019 model year Mercedes-Benz Sprinter 1500, 2500, 3500, and 4500.

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect the running direction of the tires, correcting them as necessary. If the thread wear is uneven, the tires will be replaced. All services will be performed free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product

FREIGHTLINER, MERCEDES-BENZ SPRINTER 1500, SPRINTER 3500, SPRINTER 4500, SPRINTER 2500

Brand

FREIGHTLINER

Manufacturer

Daimler Vans USA, LLC

Category

Vehicle — Commercial Van

Hazard

• loss-of-control
• reduced-traction

Affected units

65

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Distribution

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