The Recall Desk
Our severity:SevereNHTSA·22V131000·Announced 2022-03-08

Mercedes-Benz Recalls 2021 Sprinter Vans Due to Torsion Bar Assembly Error

Daimler Vans USA is recalling 2,153 2021 Mercedes-Benz Sprinter vans because an incorrectly installed shim on the torsion bar may fail, causing loss of vehicle stability and increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (torsion bar assembly) that may result in loss of vehicle stability and increased crash risk, which aligns with the 'Severe' criteria for structural defects.

Plain-English summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter 1500, 2500, 3500, and 4500 vehicles. The recall involves 2,153 units where the shim on the front torsion bar was installed incorrectly during assembly.

An incorrectly assembled torsion bar may fail at the connection between the torsion bar and linkage. This failure could result in a loss of vehicle stability, increasing the risk of a crash.

Dealers will correct the position of the shim and replace the torsion bar linkages free of charge. Owner notification letters were mailed on August 16, 2022. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ SPRINTER 4500, SPRINTER 3500, SPRINTER 2500, SPRINTER 1500
Brand
MERCEDES-BENZ
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Commercial Van
Hazard
Affected units
2,153

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • SPRINTER 4500
  • SPRINTER 3500
  • SPRINTER 2500
  • SPRINTER 1500

Distribution

Distributed nationwide across the United States.

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