The Recall Desk
HighNHTSA·16V351000·Announced 2016-05-24

Mercedes-Benz and Freightliner Sprinter Vehicles Recalled for Missing Crash Pads

Daimler Vans USA is recalling 2015-2016 Sprinter 2500 and 3500 vans with super-high roofs that may lack required crash pads, increasing injury risk for unbelted front passengers.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural vehicle defect (missing crash pads) that increases the risk of injury to occupants, but the source text does not report any specific injuries or fatalities, fitting the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured between May 31, 2015, and April 30, 2016, as well as 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured between May 1, 2015, and April 30, 2016. The affected vehicles are configured to have super-high roofs but may not be equipped with the required crash pads.

If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted. The recall began on August 11, 2016.

DVUSA will notify owners, and dealers will install the required crash-pads free of charge. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FREIGHTLINER, MERCEDES-BENZ SPRINTER 3500, SPRINTER 2500
Brand
FREIGHTLINER
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Van
Hazard
Affected units
3

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • SPRINTER 3500
  • SPRINTER 2500

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · FREIGHTLINER

Same manufacturer · Daimler Vans USA, LLC

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Same hazard · injury

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