The Recall Desk
SevereNHTSA·16V261000·Announced 2016-04-29

Mercedes-Benz and Freightliner Sprinter Vans Recalled for Window Separation Risk

Daimler Vans USA is recalling 2015-2016 Mercedes-Benz and Freightliner Sprinter vans because multiple paint layers may cause windows to separate in a crash.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (body/paint) that increases the risk of injury in a crash, meeting the criteria for a Severe rating.

Plain-English summary

Daimler Vans USA, LLC is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. The affected vehicles were manufactured between April 1, 2015, and October 31, 2015. The recall involves a defect where multiple layers of paint may have been applied to the vehicle body.

In the event of a crash, the outer layer of paint may peel from the layer below, causing the windows to separate from the vehicle. If the windows separate, occupants are at a greater risk of injury. No specific number of affected units is provided in the source text.

Dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began on August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ, FREIGHTLINER SPRINTER 3500, SPRINTER 2500
Brand
MERCEDES-BENZ
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Van
Hazard
Affected units
55

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • SPRINTER 3500
  • SPRINTER 2500

Distribution

Distributed nationwide across the United States.

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Same brand · MERCEDES-BENZ

Same manufacturer · Daimler Vans USA, LLC

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Same hazard · structural defect

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