The Recall Desk
SevereNHTSA·18V288000·Announced 2018-05-03

Daimler Recalls 2017 Sprinter Vans for Missing Structural Welds

Daimler Vans USA is recalling 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans because missing spot welds may reduce body strength in a crash.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (missing spot welds) that may increase the risk of injury in a crash, which aligns with the 'Severe' criteria in the rubric.

Plain-English summary

Daimler Vans USA, LLC is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. The recall addresses a defect where the vehicles may be missing spot welds on the front side wall. These welds connect the door portal to the hinge reinforcements in the A-pillar area.

The missing welds may affect the vehicle's structural strength in a crash. If the body strength is compromised, there is an increased risk of injury to occupants in the event of a collision.

The recall began on July 2, 2018. Dealers will inspect the vehicles and add any missing spot welds free of charge. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FREIGHTLINER, MERCEDES-BENZ SPRINTER 3500, SPRINTER 2500
Brand
FREIGHTLINER
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Van
Hazard
Affected units
153

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • SPRINTER 3500
  • SPRINTER 2500

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · FREIGHTLINER

Same manufacturer · Daimler Vans USA, LLC

See all →

Same hazard · structural defect

See all →