The Recall Desk
HighNHTSA·25V134000·Announced 2027-04-02

2023 Ford F-250, F-350, F-450 Rearview Camera Display Defect

Ford is recalling 2023 F-250, F-350, and F-450 trucks where the rearview camera may not display correctly when using the Pro Trailer Hitch Assist feature, increasing back-over safety risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a demonstrated defect in a safety-critical back-over prevention system (rearview camera display). No injuries or crashes have been reported, placing this in the High category per the rubric's criteria for risk-of-harm products without reported harm.

Plain-English summary

Ford Motor Company is recalling approximately 355 2023 Ford F-Super Duty trucks (F-250, F-350, and F-450) that were previously repaired under recall 23V-573. The rearview camera image may not display correctly when using the Pro Trailer Hitch Assist feature.

An incorrect or missing rearview camera image can reduce the driver's view of the area behind the vehicle, increasing the risk of a crash or injury when backing up or towing.

Dealers will update the Advanced Driver Assistance System (ADAS) module software to fix the problem at no cost to owners. Owner notification letters were mailed on April 4, 2025. Owners should contact Ford customer service at 1-866-436-7332 for service, or contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or visit nhtsa.gov for more information. Ford's recall reference number is 25S17.

The recalled product

Product
2023 FORD F-250 SD
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Pickup Truck
Hazard
  • camera-display-failure
  • back-over-prevention-defect
  • vision-obstruction
Affected units
355

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • F-250 SD
  • F-350 SD
  • F-450 SD

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · FORD

Same category