The Recall Desk
HighNHTSA·25V134000·Announced 2025-02-28

Ford Super Duty rearview image may not show with hitch assist

Ford is recalling certain 2023 F-Super Duty F-250, F-350 and F-450 vehicles previously repaired under 23V-573, because the default rearview camera image may not display when using Pro Trailer Hitch Assist.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Rubric level 3 covers risk-of-harm where injury has not yet been reported: a rear visibility aid may show the wrong view in one mode, and the vehicle retains control and propulsion.

Plain-English summary

Ford Motor Company is recalling certain 2023 F-Super Duty F-250, F-350 and F-450 vehicles previously repaired incorrectly under recall number 23V-573. About 355 units are potentially affected.

The default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature.

NHTSA states that an incorrect rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash or injury.

Dealers will update the Advanced Driver Assistance System module software free of charge. Owner notification letters were mailed on April 4, 2025. Owners may contact Ford customer service at 1-866-436-7332, or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FORD F-350 SD, F-250 SD, F-450 SD
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Rearview camera
Hazard
Affected units
355

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • F-350 SD
  • F-250 SD
  • F-450 SD

Distribution

Distributed nationwide across the United States.

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