The Recall Desk
Our severity:HighNHTSA·23V507000·Announced 2023-07-21

2023 Ford Super Duty Trucks Door Window Auto-Reverse May Fail

Ford is recalling 2023 Super Duty F-250, F-350, F-450, and F-550 trucks due to a door module power issue that may prevent the power window anti-pinch function from detecting obstructions and automatically reversing.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural door component defect with potential to cause pinch injuries. However, no injuries or illnesses have been reported, and the hazard is preventable through a software update. Per the rubric, recalls with risk of harm but no reported injuries score as High (3).

Plain-English summary

Ford Motor Company is recalling certain 2023 Super Duty F-250, F-350, F-450, and F-550 vehicles. The driver and front passenger door module may experience a low power condition and reset while the window is moving. When this occurs, the anti-pinch function may fail to detect an obstacle near the top edge of the window and may not automatically reverse the window's direction.

If the power window does not automatically reverse when it encounters an obstruction, it increases the risk of pinch injuries to occupants or objects in the window's path.

Owners should contact a Ford dealer to have the door module software updated at no charge. Ford has mailed notification letters to affected owners beginning August 28, 2023. For more information, owners can contact Ford customer service at 1-866-436-7332 or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236.

The recall involves approximately 1,339 potentially affected vehicles. The NHTSA campaign number is 23V507000.

The recalled product

Product
FORD F-550 SD, F-250 SD, F-450 SD, F-350 SD
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Power Window / Door Module
Hazard
Affected units
1,339

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • F-550 SD
  • F-250 SD
  • F-450 SD
  • F-350 SD

Distribution

Distributed nationwide across the United States.

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