2023 Ford F-250 and F-350 Power Windows May Fail to Auto-Reverse
Ford is recalling 2023 F-250 and F-350 Super Duty vehicles whose power windows may fail to auto-reverse when encountering an obstruction, increasing injury risk.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a safety defect where power windows may fail to auto-reverse when encountering an obstruction, creating a risk of injury. However, the source text contains no reports of actual injuries, deaths, or illnesses. Per the rubric, risk-of-harm products where injury has not yet been reported are classified as High.
Plain-English summary
Ford Motor Company is recalling certain 2023 Super Duty F-250 and F-350 vehicles. The vehicles were previously subject to an incorrect repair under Ford recall number 23V-507.
The defect: The driver and front passenger power windows may fail to detect an obstruction while closing and may not reverse direction as intended. A power window that does not automatically reverse when encountering an obstruction increases the risk of injury.
Ford will remedy this issue by updating the vehicle's software at no cost to owners. Owner notification letters were mailed on April 18, 2025. Owners should contact their Ford dealer or Ford customer service at 1-866-436-7332 to schedule the software update. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or visit nhtsa.gov for additional information.
The recalled product
- Product
- 2023 FORD F-250 SD
- Brand
- FORD
- Manufacturer
- Ford Motor Company
- Category
- Vehicle
- Hazard
- power-window-failure
- crush-hazard
- Affected units
- 9
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (2)
- F-250 SD
- F-350 SD
Distribution
Distributed nationwide across the United States.
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