The Recall Desk
HighNHTSA·24V953000·Announced 2025-08-12

Lincoln Nautilus 2024-2025 Window Reversal System Fails Safety Compliance

Ford is recalling 2024-2025 Lincoln Nautilus vehicles because the power window automatic reversal system may not detect obstructions properly, potentially causing pinching injuries. Dealers will recalibrate the door modules at no cost to owners.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall addresses a real pinching hazard from the power window system, but no injuries have been reported. This matches the rubric for Score 3: 'risk-of-harm products where injury has not yet been reported.'

Plain-English summary

Ford Motor Company is recalling certain 2024 and 2025 Lincoln Nautilus vehicles due to a defect in the power window automatic reversal system. The system may not react correctly after detecting an obstruction, and the window reversal distance does not meet the minimum requirement specified in Federal Motor Vehicle Safety Standard (FMVSS) 118.

The defect could cause a closing window to exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

This recall affects 47,818 Lincoln Nautilus vehicles from the 2024 and 2025 model years. Owner notification letters were mailed on February 28, 2025.

Owners should contact a Ford dealer to have the driver door module (DDM) and passenger door module (PDM) recalibrated at no charge. For more information, owners may contact Ford customer service at 1-866-436-7332, or the National Highway Traffic Safety Administration at 1-888-327-4236 (TTY 1-800-424-9153), or visit nhtsa.gov.

The recalled product

Product
2024 LINCOLN NAUTILUS
Brand
LINCOLN
Manufacturer
Ford Motor Company
Hazard
  • window-pinch
  • auto-reversal-failure
Affected units
47,818

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • NAUTILUS

Distribution

Distributed nationwide across the United States.