The Recall Desk
HighNHTSA·25V337000·Announced 2025-05-23

[pending] 2024 LINCOLN NAUTILUS

Pending LLM rewrite. Source: NHTSA 25V337000.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Pending LLM scoring against the rubric.

Plain-English summary

Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305.

A blank instrument display can result in a loss of critical safety information, such as the speedometer and warning lights, increasing the risk of a crash. In addition, a missing rearview camera display image can reduce visibility of what is behind the vehicle, increasing the risk of a crash.

The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C21.

The recalled product

Product
2024 LINCOLN NAUTILUS
Brand
LINCOLN
Manufacturer
Ford Motor Company
Category
Vehicle — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Affected units
30,679

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • NAUTILUS

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · LINCOLN

Same category