The Recall Desk
HighNHTSA·25V337000·Announced 2026-11-05

2024 Lincoln Nautilus Multimedia Display Module May Cause Blank Screen

Ford is recalling 2024 Lincoln Nautilus vehicles because multimedia module software may cause displays to reboot into a blank screen, disabling critical safety displays including the speedometer and rearview camera.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This defect affects critical vehicle safety systems (speedometer, warning lights, rearview camera display), creating an increased crash risk. However, no actual injuries or deaths have been reported. Per the rubric, risk-of-harm products without reported injury are classified as High (3).

Plain-English summary

Ford Motor Company is recalling certain 2024 Lincoln Nautilus vehicles due to a defect in the multimedia module software. The panoramic and center displays may reboot unexpectedly, resulting in a blank screen.

When this occurs, critical safety information is lost, including the speedometer display, warning light indicators, and the rearview camera display. Loss of the speedometer prevents the driver from knowing the vehicle's speed. Loss of warning lights means drivers cannot see alerts for low fuel, check engine conditions, or other critical warnings. Loss of the rearview camera display reduces visibility of what is behind the vehicle when backing up. Collectively, these losses increase the risk of a crash.

The recall affects an estimated 30,679 2024 Nautilus vehicles. Owner notification letters were mailed on July 24, 2025. Consumers should contact Ford customer service at 1-866-436-7332 for repairs. The remedy is a free software update to be provided either by a Ford dealer or through an over-the-air update.

The recalled product

Product
2024 LINCOLN NAUTILUS
Brand
LINCOLN
Manufacturer
Ford Motor Company
Category
Vehicle — Multimedia Display System
Hazard
  • display-reboot
  • visibility-loss
Affected units
30,679

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • NAUTILUS

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · LINCOLN

Same category