The Recall Desk
Our severity:HighNHTSA·25V337000·Announced 2025-05-23

Lincoln Nautilus displays can reboot leaving the driver a blank screen

Ford is recalling certain 2024 Lincoln Nautilus vehicles because multimedia module software may cause the panoramic and centre displays to reboot, leaving a blank screen.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Rubric level 3 covers risk-of-harm where injury has not yet been reported: the display of information may fail while the vehicle retains control, propulsion and braking, and no incidents are recorded.

Plain-English summary

Ford Motor Company is recalling certain 2024 Lincoln Nautilus vehicles. About 30,679 units are potentially affected.

The multimedia module software may cause the panoramic and centre displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility", and 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", as well as numbers 126, 108, 135, 138, 208, 101 and 305.

NHTSA states that a blank instrument display can result in a loss of critical safety information such as the speedometer and warning lights, and that a missing rearview camera image can reduce visibility behind the vehicle.

The multimedia module software will be updated by a dealer or through an over-the-air update, free of charge. Owner notification letters were mailed on July 24, 2025. Owners may contact Ford customer service at 1-866-436-7332, or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
LINCOLN NAUTILUS
Brand
LINCOLN
Manufacturer
Ford Motor Company
Category
Vehicle — Instrument panel
Hazard
Affected units
30,679

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • NAUTILUS

Distribution

Distributed nationwide across the United States.

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