2024-2025 Lincoln Nautilus Power Window Automatic Reversal Defect
Ford is recalling 482 2024-2025 Lincoln Nautilus vehicles because the power window automatic reversal system may not detect obstructions correctly, risking pinching injuries. Owners should contact Ford at 1-866-436-7332 for a free software update.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a power window automatic reversal system failure that can pinch drivers or passengers with excessive force. No injuries have been reported in the source material, and while the hazard poses a clear risk of harm, the absence of reported injuries places this in the High (Score 3) category per the severity rubric.
Plain-English summary
Ford Motor Company is recalling 482 2024-2025 Lincoln Nautilus vehicles that were previously repaired under recall 24V953.
The automatic reversal system in these vehicles' power windows does not react correctly after detecting an obstruction. This failure means the windows do not comply with Federal Motor Vehicle Safety Standard (FMVSS) 118 for power-operated window systems. A closing window may exert excessive force by pinching a driver or passenger before retracting.
Dealers will update the driver door module (DDM) and passenger door module (PDM) software at no cost. Owners should contact Ford customer service at 1-866-436-7332 to schedule the update. Notification letters were mailed on September 23, 2025. Ford's internal recall number is 25C36.
The recalled product
- Product
- 2024 LINCOLN NAUTILUS
- Brand
- LINCOLN
- Manufacturer
- Ford Motor Company
- Category
- Vehicle — Power Window System
- Hazard
- pinch-hazard
- power-window-defect
- Affected units
- 482
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- NAUTILUS
Distribution
Distributed nationwide across the United States.
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