The Recall Desk
HighNHTSA·26V612000·Announced 2026-09-24

GM Recalls 2025-2027 Cadillac Optiq for Window Obstruction Detection Failure

General Motors is recalling 2025-2027 Cadillac Optiq vehicles because front windows may fail to reverse when closing via key fob, posing a pinch injury risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (window pinch injury) where injury has not yet been reported, fitting the 'High' severity criteria.

Plain-English summary

General Motors, LLC is recalling certain 2025-2027 Cadillac Optiq vehicles due to a defect in the body control module software. When the front windows are closed using the key fob's express-up function, they may fail to detect an obstruction and reverse direction. This failure means the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."

A closing window that does not reverse direction as expected can pinch a passenger before retracting, increasing the risk of injury. No specific number of affected units or reported injuries is provided in the source text.

Dealers will update the body control module (BCM) software free of charge, either in-person or through an over-the-air (OTA) update. Owner notification letters are expected to be mailed on November 9, 2026. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N262567230. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.

The recalled product

Product
CADILLAC OPTIQ
Brand
CADILLAC
Affected units
29,347

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • OPTIQ

Distribution

Distributed nationwide across the United States.