The Recall Desk
HighNHTSA·24V894000·Announced 2026-02-11

2024 Chevrolet Silverado and GMC Sierra tailgate latch may fail from water intrusion

General Motors is recalling certain 2024 Chevrolet Silverado and GMC Sierra pickup trucks with power-unlatching tailgates. The tailgate's electronic latch may short circuit due to water intrusion and unlatch while parked, which can result in lost cargo creating a road hazard.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The source describes a critical structural defect in the tailgate latch system that poses a tangible risk of cargo loss and vehicle crashes. However, no injuries or property damage have been reported—only the potential for harm. Per the rubric, this warrants a High (3) severity rating for risk-of-harm products where injury has not yet been reported.

Plain-English summary

General Motors, LLC is recalling certain 2024 Chevrolet Silverado HD 2500 and 3500 models, and GMC Sierra HD 2500 and 3500 models, equipped with power-unlatching tailgates. The recall affects approximately 131,231 vehicles.

The tailgate's electronic gate-release switch may short circuit due to water intrusion. This can cause the tailgate to unlatch inadvertently while the vehicle is parked.

If the tailgate unlatches and opens, unsecured cargo may be lost, creating a road hazard and increasing the risk of a crash.

Owners should check that the tailgate is closed and latched before driving. General Motors dealers will replace the exterior touchpad switch assemblies at no cost. Owner notification letters were mailed on December 17, 2024. Owners can contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782 for assistance.

The recalled product

Product
2024 CHEVROLET SILVERADO 2500
Brand
CHEVROLET
Manufacturer
General Motors, LLC
Category
Vehicle — Pickup Truck
Hazard
  • unlatched-tailgate
  • cargo-loss
  • crash-risk
Affected units
131,231

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • SILVERADO 2500
  • SIERRA 3500
  • SIERRA 2500
  • SILVERADO 3500

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · CHEVROLET

Same category