The Recall Desk
SevereNHTSA·20V324000·Announced 2020-06-04

GM Recalls 2020 Chevrolet and GMC Trucks for Hood Latch Defect

General Motors is recalling 2020 Chevrolet Silverado and GMC Sierra trucks because improperly heat-treated hood-latch striker wires may fracture, allowing the hood to open while driving.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (hood latch) that can cause the hood to open while driving, increasing the risk of a crash, which aligns with the 'Severe' criteria for structural defects.

Plain-English summary

General Motors LLC is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. This recall covers vehicles previously addressed under Safety Recall 20V-142, as well as some vehicles that received replacement hoods during other service events, such as collision repair. The hood-latch striker wires on these replacement hoods may not have been heat-treated properly, which can cause them to fracture.

If a striker wire fractures, the hood may open unexpectedly while the vehicle is being driven. This increases the risk of a crash. The recall began on July 7, 2020.

GM will notify owners, and dealers will replace the hood assembly free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.

The recalled product

Product
CHEVROLET, GMC SILVERADO 3500, SILVERADO 2500, SIERRA 3500, SIERRA 2500
Brand
CHEVROLET
Manufacturer
General Motors LLC
Category
Vehicle — Pickup Truck
Hazard
Affected units
272

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • SILVERADO 3500
  • SILVERADO 2500
  • SIERRA 3500
  • SIERRA 2500

Distribution

Distributed nationwide across the United States.

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