The Recall Desk
Our severity:SevereNHTSA·24V060000·Announced 2024-02-01

General Motors Recalls Pickup Trucks with Defective Power Tailgate Latches

General Motors is recalling certain 2020-2024 Chevrolet Silverado and GMC Sierra pickup trucks due to faulty electronic tailgate switches that may inadvertently unlatch while the vehicle is parked. The defect can allow the tailgate to open while driving, potentially causing cargo loss and creating a road hazard.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: This recall involves a confirmed structural vehicle defect in a critical safety component (tailgate latch mechanism) affecting over 570,000 vehicles. The electronic switch failure is confirmed and reproducible due to water intrusion; the defect poses a significant risk of cargo loss and vehicle crashes when the tailgate unexpectedly opens while driving.

Plain-English summary

General Motors is recalling approximately 570,434 Chevrolet Silverado and GMC Sierra pickup trucks from model years 2020-2024 equipped with power-unlatching tailgates. The electronic gate-release switch may short circuit due to water intrusion, causing the tailgate to unlatch while the vehicle is parked.

An unlatched tailgate may open while the vehicle is in motion, resulting in the loss of unsecured cargo and creating a road hazard that increases the risk of a crash.

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies at no cost. Owner notification letters were mailed on May 17, 2024.

The recalled product

Product
GMC, CHEVROLET SIERRA 3500, SILVERADO 2500, SILVERADO 3500, SIERRA 2500
Brand
GMC
Manufacturer
General Motors, LLC
Category
Vehicle — Tailgate Latch System
Hazard
Affected units
570,434

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • SIERRA 3500
  • SILVERADO 2500
  • SILVERADO 3500
  • SIERRA 2500

Distribution

Distributed nationwide across the United States.

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