The Recall Desk
Our severity:SevereNHTSA·20V142000·Announced 2020-03-12

GM Recalls 2020 Silverado and Sierra Trucks for Hood Latch Defect

General Motors is recalling 2020 Chevrolet Silverado and GMC Sierra trucks because improperly heat-treated hood-latch wires may fracture, allowing the hood to open while driving.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (hood latch) that can cause the hood to open while driving, increasing the risk of a crash, which aligns with the 'Severe' criteria for structural defects.

Plain-English summary

General Motors LLC is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The recall addresses a defect where the hood-latch striker wires may not have been heat-treated properly, which can cause them to fracture.

If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash. The recall began on April 13, 2020.

GM will notify owners, and dealers will replace the hood assembly free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.safercar.gov.

The recalled product

Product
CHEVROLET, GMC SILVERADO 2500, SILVERADO 3500, SIERRA 2500, SIERRA 3500
Brand
CHEVROLET
Manufacturer
General Motors LLC
Category
Vehicle — Pickup Truck
Hazard
Affected units
1,909

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • SILVERADO 2500
  • SILVERADO 3500
  • SIERRA 2500
  • SIERRA 3500

Distribution

Distributed nationwide across the United States.

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