The Recall Desk
HighNHTSA·24V477000·Announced 2024-06-26

Polestar 2 infotainment software may prevent the rearview camera displaying

Polestar is recalling certain 2021-2024 Polestar 2 vehicles because Infotainment Head Unit software may prevent the rearview camera image from displaying, failing FMVSS 111.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Risk-of-harm defect reducing the driver's rear visibility, with no death or injury reported in the NHTSA record.

Plain-English summary

Polestar Automotive USA, Inc. is recalling certain 2021-2024 Polestar 2 vehicles under NHTSA campaign number 24V477000. The potential number of units affected is 25,825.

The Infotainment Head Unit software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." According to NHTSA, a rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Polestar has released an over-the-air software update, free of charge. Owner notification letters were mailed August 9, 2024.

Owners may contact Polestar customer service at 1-800-806-2504.

The recalled product

Product
POLESTAR POLESTAR 2
Brand
POLESTAR
Manufacturer
Polestar Automotive USA, Inc.
Category
Vehicle — Electric vehicle
Hazard
Affected units
25,825

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • POLESTAR 2

Distribution

Distributed nationwide across the United States.

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