The Recall Desk
HighNHTSA·21V110000·Announced 2022-12-02

[pending] 2021 POLESTAR POLESTAR 2

Pending LLM rewrite. Source: NHTSA 21V110000.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Pending LLM scoring against the rubric.

Plain-English summary

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.

A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.

Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.

The recalled product

Product
2021 POLESTAR POLESTAR 2
Brand
POLESTAR
Manufacturer
Polestar Automotive USA, Inc.
Category
Vehicle — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Affected units
3,457

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • POLESTAR 2

Distribution

Distributed nationwide across the United States.

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