The Recall Desk
HighNHTSA·24V940000·Announced 2024-12-18

2025 Polestar 3 Vehicles High to Low Voltage Converter Damage Recall

Polestar is recalling certain 2025 Polestar 3 hybrid electric vehicles due to potential damage to the High to Low Voltage Converter Module, which may cause sudden loss of drive power and increase crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The defect poses a structural/propulsion system risk with a documented mechanism for serious injury (sudden loss of drive power increasing crash risk), and no reported illnesses or injuries are mentioned in the source text, placing this at the High severity level per the rubric.

Plain-English summary

Polestar Automotive USA, Inc. is recalling certain 2025 Polestar 3 hybrid electric vehicles. Fluctuations in the 12-volt electrical system may have damaged the High to Low Voltage Converter Module (HLCM), which is responsible for converting energy in the vehicle's electrical system.

A damaged HLCM reduces the system's ability to convert energy, which can result in a sudden loss of drive power. This loss of power increases the risk of a crash.

Owners may contact Polestar customer service at 1-800-806-2504 to schedule service. Dealers will replace the High to Low Voltage Converter Module free of charge. Owner notification letters were mailed on January 17, 2025. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit nhtsa.gov.

The recalled product

Product
2025 POLESTAR POLESTAR 3
Brand
POLESTAR
Manufacturer
Polestar Automotive USA, Inc.
Category
Vehicle — Electrical System / Propulsion System
Hazard
  • power-loss
  • crash-risk
  • electrical-system-defect
Affected units
6

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • POLESTAR 3

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · POLESTAR

Same category