The Recall Desk
HighNHTSA·15V333000·Announced 2015-06-01

New Flyer Transit Bus Recall for Door Software Defect

New Flyer is recalling specific transit buses because a software defect may cause rear doors to open while the bus is moving.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury has not yet been reported, fitting the 'High' severity criteria for potential passenger injury from doors opening in motion.

Plain-English summary

New Flyer Industries Ltd. is recalling certain model year 2013 to 2015 transit buses, including the C40LFR, XE40, XN35, XN60, XD35, XDE40, XT60, XD60, XT40, XDE35, XN40, and XDE60 models. The recall covers 1,147 vehicles.

The affected vehicles have door controller assemblies with a software defect that can cause the rear passenger doors to open without warning when the bus accelerates from a stopped position. If the rear bus door opens while the bus is in motion, there is an increased risk of injury for the passengers.

New Flyer will notify owners, and dealers will update the Door Controller Assembly software free of charge. The recall began on June 24, 2015. Owners may contact New Flyer customer service at 1-204-224-6706 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
NEW FLYER XN40, XN60, C40LFR, XN35
Brand
NEW FLYER
Affected units
1,147

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (12)

  • XN40
  • XN60
  • C40LFR
  • XN35
  • XD60
  • XDE40
  • XE40
  • XDE35
  • XD35
  • XDE60
  • XT40
  • XT60

Distribution

Distributed nationwide across the United States.