The Recall Desk
SevereNHTSA·23V898000·Announced 2023-12-22

New Flyer Transit Buses Recalled for Unintended Acceleration Risk

New Flyer is recalling 211 transit buses from 2022-2023 due to a software error that may cause unintended acceleration, increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (software error causing unintended acceleration) that increases the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

New Flyer of America, Inc. is recalling 211 specific 2022-2023 transit bus models, including the XD35, XD40, XN35, XN40, XD60, XE35, XE40, and XN60. The recall addresses a software error that may cause unintended acceleration during certain conditions.

Unintended acceleration can increase the risk of a crash. The affected vehicles are transit buses manufactured by New Flyer of America, Inc.

New Flyer will update the vehicle software free of charge to correct the issue. Owner notification letters are expected to be mailed on February 15, 2024. Owners may contact New Flyer customer service at 1-800-241-2947 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
NEW FLYER XE35, XN40, XN35, XE40
Brand
NEW FLYER
Manufacturer
New Flyer of America, Inc.
Category
Vehicle — Transit Bus
Hazard
Affected units
211

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (8)

  • XE35
  • XN40
  • XN35
  • XE40
  • XD35
  • XD40
  • XD60
  • XN60

Distribution

Distributed nationwide across the United States.

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