The Recall Desk
Our severity:HighNHTSA·21V929000·Announced 2021-11-26

Nova Bus Recalls 2021 LFS Buses for Door Software Defect

Nova Bus is recalling 2021 LFS buses because software may cause the rear passenger door to open or close unexpectedly, posing an injury risk.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury has not yet been reported, fitting the High severity criteria.

Plain-English summary

Nova Bus (US) Inc. is recalling certain 2021 LFS buses. The recall addresses a defect in the vehicle multiplex software that may unexpectedly cause the door system electronic control module (ECM) to open and close the rear passenger door when the bus stops.

This defect increases the risk of injury because a passenger may exit the bus in an unsafe location if the door opens unexpectedly. Additionally, the doors may unexpectedly close on an exiting passenger.

Nova Bus will provide instructions for how to update the vehicle multiplex and door system ECM software, and install a hardware dedicated wire kit, free of charge. Owner notification letters were mailed December 15, 2021. Owners may contact Nova customer service at 1-800-350-6682 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
NOVA BUS LFS
Brand
NOVA BUS
Manufacturer
Nova Bus (US) Inc.
Category
Vehicle — Bus
Hazard
Affected units
125

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • LFS

Distribution

Distributed nationwide across the United States.

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