The Recall Desk
HighNHTSA·26V408000·Announced 2026-06-26

Thomas Built Buses Recalls SAF-T-LINER HDX2 Due to Door Malfunction

Daimler Trucks North America is recalling 2026-2027 Thomas Built SAF-T-LINER HDX2 buses because the entrance door may fail to open or close, increasing injury risk in crashes.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural vehicle defect (door mechanism) that increases the risk of injury in a crash, but no injuries or accidents have been reported, fitting the 'High' severity criteria for risk-of-harm products without reported injury.

Plain-English summary

Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 model year Thomas Built SAF-T-LINER HDX2 transit buses. The recall addresses a defect where the entrance door may fail to open or close when the switch is activated.

A door that fails to open or close increases the risk of injury to occupants in a crash. DTNA has not reported any accidents or injuries related to this defect.

Dealers will reconfigure the entrance door system wiring free of charge. Interim notification letters were mailed to owners on August 25, 2026, with additional letters to be sent once the final remedy is available. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's recall number is F1035.

The recalled product

Product
THOMAS BUILT BUSES SAF-T-LINER HDX2
Brand
THOMAS BUILT BUSES
Manufacturer
Daimler Trucks North America, LLC
Category
Vehicle — Transit Bus
Hazard
Affected units
37

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • SAF-T-LINER HDX2

Distribution

Distributed nationwide across the United States.

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